DELIVERY TO TURKEY
In Turkey delivery of goods is carried out by post or courier through private transport companies to the door or to the point of delivery of orders.
Delivery to the door is carried out on weekdays (Monday-Friday) between 9:00 - 18:00 local time to the address specified when placing the order. Be careful when filling in the address, do not make mistakes and, if possible, provide full address details.
Delivery to the "pick-up point" is carried out at any of the company's pick-up points in your city; the address of the pick-up point can be specified in the notes or on the website when placing an order. The opening hours of the delivery points can also be clarified on the company's website.
Delivery of orders within Turkey is free of charge, delivery times are calculated separately for each city, you can find out the tariffs and delivery times when placing an order or contact our managers at +905315267160 Tel/WhatsApp, enter into a dialog with an online consultant.
DELIVERY TO OTHER COUNTRIES
We deliver your orders to all cities and countries with the international shipping company DHL.
Delivery to all countries and cities is free.
The delivery time is determined by the rules of the transport company, taking into account the recipient's city (you can check this information with our managers at +905315267160 Tel/WhatsApp).
Attention customers from overseas: We quote shipping costs without taxes and duties of your country of residence. This means that your costs may increase due to taxes and duties depending on your local tax system. Please inquire about current information about monthly limits, duty amounts and customs clearance rules for parcels in advance from relevant sources in your country.
ORDER TRACKING
Once the package has been dispatched, a tracking number is sent to the e-mail address specified when placing the order, with which you can track the shipment.
DELIVERY TIME
Order processing time is 1-3 business days. Orders are created and shipped during the working hours of the managers from Monday to Friday on weekdays, excluding holidays.
If your order is placed on weekends or holidays or outside working hours, it will be shipped within the next 2 business days.
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